Have you ever turned on your hot water tap only to be met with a chilling surprise? A water heater pilot light that won’t ignite can be frustrating, especially when you’re counting on hot water for your daily routine. You’re not alone in facing this common issue, and it can happen to anyone.
In this article, you’ll learn simple troubleshooting steps to get your AO Smith water heater back in action. We’ll cover the most frequent reasons the pilot light fails to light and how you can fix them. By the end, you’ll feel more confident tackling this problem and restoring your hot water supply in no time.
Key Takeaways
- Common Causes of Pilot Light Failure: Issues like a clogged pilot tube, faulty thermocouple, gas supply problems, drafts, and defective gas valves can prevent the pilot light from igniting.
- Step-by-Step Troubleshooting: Follow specific troubleshooting steps, including checking the gas supply, inspecting the thermocouple, and examining the pilot light assembly to identify and fix pilot light issues.
- Importance of Regular Maintenance: Regularly inspecting connections, cleaning the pilot light assembly, testing the thermocouple, and conducting annual check-ups can enhance the performance and longevity of your AO Smith water heater.
- Safety Precautions: Always prioritize safety by ensuring gas line integrity, proper ventilation, and immediate action if you detect gas odors or unusual noises coming from the unit.
- Understanding Features and Types: Familiarize yourself with the different types of AO Smith water heaters (gas, electric, tankless) and their features to troubleshoot issues more effectively.
- Utilization of Manuals: Consulting your specific model’s manual for detailed troubleshooting steps and maintenance tips can greatly assist in managing common pilot light problems efficiently.
Overview of AO Smith Water Heaters
AO Smith water heaters provide reliable hot water solutions for homes and businesses. Known for their durability and efficiency, these units come in various models, including gas, electric, and tankless options. Understanding the features and operation of these heaters helps you troubleshoot common issues effectively.
Types of AO Smith Water Heaters
- Gas Water Heaters
Gas models use natural gas or propane and heat water quickly. They typically feature a pilot light or electronic ignition. - Electric Water Heaters
Electric units operate on electricity and are often easier to install. These heaters use heating elements to warm water. - Tankless Water Heaters
Tankless options provide hot water on demand, eliminating the need for a storage tank. They are energy efficient and ideal for smaller spaces.
Common Features
- Insulation
Good insulation reduces heat loss and enhances efficiency. Check the insulation layer to ensure it’s intact. - Temperature Control
Most models include a thermostat to regulate water temperature. Set the thermostat to a safe level, generally around 120°F. - Safety Features
AO Smith water heaters come equipped with safety mechanisms, including pressure relief valves and automatic shutoff systems. These features prevent overheating and potential hazards.
Troubleshooting Tips
To address pilot light issues, follow these steps:
- Check the Power Supply
Ensure your unit is receiving power. For gas heaters, confirm the gas supply is on. - Examine the Pilot Light
Look for a visible flame. If it’s out, follow the manufacturer’s instructions to relight it safely. - Inspect the Thermocouple
A faulty thermocouple won’t allow the pilot to stay lit. Replace it if necessary. - Look for Blockages
Examine vents and exhaust pipes for obstructions. Clear any debris to ensure proper airflow. - Consult the Manual
Refer to your specific model’s manual for detailed troubleshooting steps and recommendations.
AO Smith water heaters offer efficient options for your hot water needs, but understanding their functions and common issues enhances your experience.
Common Issues with Pilot Lights
Pilot lights may fail to ignite for several reasons. Understanding these common issues can help you identify and resolve the problem quickly.
Causes of Pilot Light Failure
- Clogged Pilot Tube: The pilot tube may become clogged with dirt or debris, preventing gas flow. Cleaning the tube can restore functionality.
- Faulty Thermocouple: A malfunctioning thermocouple won’t signal the valve to open, stopping gas supply. Replacing the thermocouple may be necessary.
- Gas Supply Issues: Insufficient gas pressure or an empty propane tank can impede pilot light ignition. Confirm gas availability and check the pressure.
- Drafts or Wind: Wind or drafts can easily blow out a pilot light. Ensure the heater is in a sheltered location or install a wind guard.
- Defective Gas Valve: A bad gas valve can restrict gas flow to the pilot light. Testing or replacing the valve may fix the issue.
- No Flame: The most obvious sign is a complete absence of flame when attempting to ignite the pilot.
- Flashing Indicator Light: On some models, a flashing indicator light may signal a problem with the ignition system.
- Odor of Gas: A gas smell without flame suggests a gas leak or an issue with gas delivery. Immediate attention is crucial.
- Intermittent Flickering: If the pilot light flickers but doesn’t stay lit, check for drafts or a clogged pilot tube.
- Unusual Noises: Hissing or popping sounds could indicate gas flow issues or other malfunctions. Inspect the unit if you hear these noises.
Troubleshooting Steps
Follow these troubleshooting steps to resolve issues with your AO Smith water heater pilot light not lighting.
Checking Gas Supply
Confirming gas supply is crucial for the pilot light. First, ensure the gas valve is fully open. If it’s partly closed or shut off, the flow of gas will be restricted. Next, check other gas appliances in your home. If they aren’t functioning, it’s likely a larger gas supply issue. If everything else fails, contact your gas provider for assistance.
Inspecting the Thermocouple
Inspecting the thermocouple can help diagnose pilot light problems. Locate the thermocouple, a small copper rod positioned near the pilot flame. Clean it with a soft cloth to remove any debris. If the pilot light still won’t stay lit, consider replacing the thermocouple. Replacement parts are readily available at hardware stores. Follow the manufacturer’s instructions or consult a qualified technician for proper installation.
Examining the Pilot Light Assembly
Examining the pilot light assembly can reveal common issues. Start by checking for blockages in the pilot tube. Use a small brush or compressed air to clear any dirt or debris. Ensure the pilot flame is steady and blue; a yellow or flickering flame indicates a problem. If the assembly seems damaged or corroded, replacing it may be necessary. Always follow safety precautions when working with gas appliances.
Prevention Tips for Future Issues
Taking proactive measures can prevent pilot light failures in AO Smith water heaters. By following a few simple practices, you can ensure your heater operates efficiently and reliably.
Regular Maintenance Practices
- Inspect Connections: Regularly check gas line connections for leaks. Tighten any loose fittings and apply soapy water to detect leaks, looking for bubbles.
- Clean Pilot Light Assembly: Clear any debris or buildup around the pilot light assembly. Use compressed air to blow out dirt and ensure the pilot tube remains unobstructed.
- Test the Thermocouple: Periodically test the thermocouple for accuracy. A faulty thermocouple can disrupt the gas flow, so consider cleaning or replacing it if inconsistencies arise.
- Replace Filters: If your water heater has air filters, replace them every 6 to 12 months. This helps maintain airflow and combustion efficiency.
- Flame Inspection: Observe the pilot flame regularly. A steady, blue flame indicates proper function. Adjust or clean as necessary if you notice irregularities.
- Annual Check-ups: Schedule yearly inspections with a qualified technician. Regular servicing can identify potential issues before they lead to major problems.
- Safety Compliance: Technicians ensure your water heater complies with safety regulations. They check for gas line integrity and proper ventilation, reducing hazards.
- Efficiency Enhancement: Professional servicing often results in better efficiency. Technicians can fine-tune settings and replace worn parts, improving performance and prolonging the unit’s lifespan.
- Warranty Protection: Following a professional maintenance schedule helps maintain warranty coverage. Many warranties require periodic servicing to remain valid.
Implementing these preventive measures helps keep your AO Smith water heater running smoothly and minimizes pilot light issues.
Conclusion
Dealing with a pilot light that won’t light can be a hassle but you now have the tools to tackle the issue head-on. By following the troubleshooting steps outlined in this article you can identify the root cause and get your AO Smith water heater back in action. Remember that regular maintenance is key to preventing future problems.
Don’t hesitate to reach out to a professional if you’re unsure or if the issue persists. Keeping your hot water flowing is essential for your comfort and peace of mind. You’ve got this!
Frequently Asked Questions
What should I do if my AO Smith water heater pilot light won’t ignite?
If your pilot light won’t ignite, check the gas supply to ensure the valve is fully open. Inspect the pilot tube for blockages and clean it if necessary. Additionally, examine the thermocouple and consider replacing it if it’s faulty.
How can I tell if my pilot light is faulty?
Signs of a faulty pilot light include an absence of flame, intermittent flickering, unusual noises, or a flashing indicator light. If you smell gas or notice a steady weak flame, it’s essential to address the issue immediately.
What causes a pilot light to go out?
A pilot light can go out due to a clogged pilot tube, a faulty thermocouple, gas supply issues, drafts, or a defective gas valve. Regular maintenance can help prevent these common problems.
How can I prevent my pilot light from failing?
To prevent pilot light issues, regularly inspect gas line connections for leaks, clean the pilot light assembly, test the thermocouple, replace air filters, and observe the pilot flame for any irregularities.
When should I contact a technician for my water heater?
If you’ve tried troubleshooting and the pilot light still won’t stay lit, or if you notice gas odors or abnormal sounds, it’s time to contact a qualified technician. Annual check-ups are also recommended for optimal performance.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.