Is your Frigidaire side-by-side freezer not cooling when you need it most? You’re not alone. Many people face this frustrating issue, especially when they have a stockpile of frozen goods that can go bad quickly.
Key Takeaways
- Common Cooling Issues: Typical signs that your Frigidaire side-by-side freezer may not be cooling include soft thawed food, ice buildup, unusually high temperature readings, strange noises, and frost accumulation.
- Potential Causes: Key factors leading to cooling problems include clogged air vents, faulty door seals, dirty condenser coils, refrigerant leaks, and thermostat issues that prevent the compressor from operating effectively.
- Troubleshooting Steps: Begin troubleshooting by checking temperature settings, inspecting door seals for damage, and cleaning condenser coils regularly to maintain optimal cooling performance.
- When to Seek Professional Help: Consult a technician for persistent temperature issues, excessive ice buildup, unusual noises, frequent defrosting, or suspected refrigerant leaks to avoid further complications.
- Preventative Maintenance: Establish a cleaning schedule and implement proper food storage practices to enhance cooling efficiency, prolong the freezer’s lifespan, and ensure food safety.
Common Issues With Frigidaire Side By Side Freezers
Frigidaire side-by-side freezers can face several issues that may affect their cooling capacity. Understanding these common problems helps you troubleshoot effectively.
Signs Your Freezer Is Not Cooling
Look for these signs to determine if your freezer is not cooling properly:





- Soft or Thawed Food: Frozen items may start to soften or thaw unexpectedly.
- Ice Buildup: Excess ice on the walls or around the evaporator can indicate airflow issues.
- High Temperature Reading: Use a thermometer to check that the internal temperature is at or below 0°F (-18°C).
- Unusual Noises: Listen for strange sounds like clicking or grinding, which can signal malfunction.
- Frost Accumulation: Observe for frost forming in the freezer section, which might obstruct airflow.
Potential Causes of Cooling Problems
Several factors can lead to cooling failures in your Frigidaire side-by-side freezer:
- Clogged Air Vents: Ensure the air vents inside the freezer aren’t blocked by food items that could restrict airflow.
- Faulty Door Seal: Check the door gasket for any gaps or tears. Damaged seals let warm air in, preventing proper cooling.
- Dirty Condenser Coils: Clean the condenser coils regularly to allow for effective heat dissipation. Dirty coils lead to reduced cooling efficiency.
- Refrigerant Leak: A refrigerant leak can diminish cooling power. Inspect for signs of a leak and consult a technician if necessary.
- Thermostat Issues: A faulty thermostat may not signal the compressor to run, causing temperatures to rise. Test or replace the thermostat if needed.
By recognizing these signs and potential causes, you can take the first steps toward resolving cooling issues with your Frigidaire side-by-side freezer.
Troubleshooting Steps
Identifying and resolving cooling issues in your Frigidaire side-by-side freezer involves a few straightforward steps. Here’s how to get started.
Check the Temperature Settings
First, ensure the temperature settings are correct. The freezer should be set between 0°F and -10°F (-18°C to -23°C). Adjust the settings if necessary. After making changes, allow 24 hours for the freezer to stabilize. If the temperature remains too high, further investigation is needed.
Inspect the Door Seals
Next, examine the door seals for any damage or gaps. A faulty seal allows warm air to enter, affecting cooling performance. To test the seal, close the door on a piece of paper. If you can pull it out easily without resistance, replace the seal. Ensure the doors close fully and check for any obstructions.





Clean the Condenser Coils
Lastly, clean the condenser coils. Dust and debris on the coils can hinder cooling efficiency. Locate the coils at the back or bottom of the appliance. Use a vacuum or brush to gently clean them. Ensure you unplug the freezer before cleaning. Regular maintenance every six months helps keep the coils efficient and your freezer running smoothly.
When to Call a Professional
Recognizing when to call a professional can save time, money, and food. Certain signs indicate that the issue might require expert assistance.
Signs You Need Expert Help
- Persistent Temperature Problems: If your freezer consistently fails to maintain the desired temperature, it’s time to seek help. This includes situations where temperatures stay above 0°F (-18°C) for more than 24 hours despite adjustments.
- Ice Buildup: Excessive ice build-up, particularly around the evaporator fan or the freezer walls, often suggests a deeper issue that needs professional attention.
- Unusual Noises: Strange sounds, such as loud banging, hissing, or continuous running, can indicate mechanical failures or compressor issues that professionals should inspect.
- Frequent Defrosting: If the freezer frequently needs to be defrosted or shows signs of inconsistent cooling, it’s best to consult a technician to avoid recurring problems.
- Refrigerant Leaks: If you notice puddles or chemical odors, a refrigerant leak might be present. This requires immediate professional evaluation and repair.
- Authorized Service Centers: Contact Frigidaire’s authorized service centers for trained technicians who specialize in your model. They can diagnose problems accurately and perform necessary repairs.
- Local Appliance Repair Technicians: Search for local repair services with good reviews. Check for certified technicians familiar with side-by-side freezers to ensure quality service.
- Emergency Repair Services: For urgent situations, such as leaks or total breakdowns, many areas have 24/7 emergency repair options. Don’t hesitate to reach out if food safety is at risk.
- Warranty and Service Plans: Review your warranty or service plans that may cover repairs. Calling professional services associated with your warranty can save costs.
Taking timely action can often prevent further damage and food loss. If you experience ongoing issues or the signs above, contacting a professional ensures your freezer gets the care it needs.
Preventative Maintenance Tips
Maintaining your Frigidaire side-by-side freezer helps ensure it operates efficiently and effectively. Implementing regular maintenance tasks can prevent cooling issues from arising.
Regular Cleaning Schedules
Establish a cleaning routine every six months. Focus on the following:





- Condenser Coils: Dust and debris accumulation on the coils can disrupt airflow. Use a vacuum or brush to clean them carefully.
- Interior Surfaces: Wipe down shelves and bins with a solution of warm water and mild detergent. This removes spills and prevents odors.
- Door Seals: Check seals for dirt and grime. Clean them gently to ensure a tight seal, which helps maintain temperatures.
Cleaning not only improves cooling efficiency but also prolongs the lifespan of your freezer.
Proper Food Storage Practices
Storing food correctly prevents cooling issues and enhances food preservation. Follow these guidelines:
- Use Airtight Containers: Protect against freezer burn by sealing foods in airtight containers or freezer bags.
- Avoid Overloading: Organize items to allow airflow. Overloading can restrict circulation, leading to uneven cooling.
- Label Items: Mark containers with dates. This helps you keep track of freshness and prevents waste.
Implementing these practices not only promotes better cooling but also makes retrieval easier. Regular maintenance and proper food storage contribute to an efficient and functional freezer.
Conclusion
Dealing with a Frigidaire side-by-side freezer that isn’t cooling can be a hassle but you’re not alone in facing this issue. By being proactive and checking the temperature settings seals and coils you can often resolve the problem yourself.
Remember that regular maintenance is key to keeping your freezer running smoothly. If you notice persistent issues or signs of damage don’t hesitate to reach out for professional help. Taking these steps not only protects your food but also extends the life of your appliance. Keep your freezer in top shape and enjoy peace of mind knowing your frozen goods are safe.
Frequently Asked Questions
What are the signs that my Frigidaire side-by-side freezer is not cooling properly?
A few signs include soft or thawed food, ice buildup on shelves, higher temperature readings than usual, and excessive frost accumulation. Unusual noises may also indicate a cooling issue.
How can I troubleshoot cooling problems in my freezer?
Start by checking the temperature settings, ensuring they are between 0°F and -10°F (-18°C to -23°C). Inspect door seals for damage and clean the condenser coils of dust and debris as part of regular maintenance.
When should I contact a professional for my freezer issues?
You should call for help if you experience persistent temperature problems, excessive ice buildup, unusual noises, frequent defrosting, or signs of refrigerant leaks. These could indicate more serious issues that require expert attention.
How often should I clean my freezer’s condenser coils?
It’s recommended to clean the condenser coils every six months to ensure efficient cooling. Regular maintenance helps prevent cooling issues and extends the life of your freezer.
What are some preventative maintenance tips for my freezer?
Establish a cleaning routine every six months, focusing on the condenser coils, interior surfaces, and door seals. Use airtight containers for food storage and avoid overloading the freezer to maintain optimal cooling efficiency.

Hey, I’m Jake. I focus on cooling systems at Appliance Mastery, like fridges, freezers, and air conditioners.
I’ve worked in appliance repair for more than ten years and I’m certified through NASTeC. I’ve seen just about every fridge issue you can imagine.
My goal is to help you fix problems without stress. Whether it’s a freezer that won’t cool or an AC that keeps beeping, I’m here to walk you through it.