Is your Intex chlorine generator giving you trouble? You’re not alone. Many pool owners face this frustrating issue, especially when it’s time to enjoy a refreshing swim. A malfunctioning generator can lead to cloudy water and unwanted algae, ruining your pool experience.
Key Takeaways
- Identify Common Issues: Power supply problems, circuit/component failures, and low salt levels are frequent causes of Intex chlorine generator malfunctions.
- Perform Diagnostic Checks: Regularly check salt levels, inspect the electrolytic cell for scaling, and ensure all power connections are secure.
- Clean the Electrolytic Cell: Use a diluted muriatic acid solution every few months to remove scaling from the cell, promoting efficient chlorine production.
- Replace Damaged Parts Promptly: If cleaning doesn’t resolve issues, replace worn or damaged components like the electrolytic cell or control board to restore functionality.
- Establish Preventative Maintenance: Set a routine that includes monthly inspections, bi-annual cleanings, weekly water testing, and adjusting salt and pH levels to ensure optimal generator performance.
Common Issues With Intex Chlorine Generators
Intex chlorine generators enhance pool water quality, but sometimes they encounter issues. Understanding common problems can help you troubleshoot effectively.
Power Supply Problems
Power supply issues often prevent the unit from operating. Check the following elements:





- Power Source: Ensure the generator is properly plugged into a working outlet. Use a multimeter to verify voltage.
- Circuit Breaker: Inspect your electrical panel for tripped circuit breakers. Reset any that are off.
- Cords and Connections: Examine power cords for damage and tighten connections to ensure good contact.
Circuit and Component Failures
Circuit and component failures can disrupt chlorine production. Key areas to inspect include:
- Salt Cell: Look for scaling or damage on the salt cell. Clean it according to manufacturer instructions, or replace it if necessary.
- Control Board: Check for burn marks or corrosion on the control board. Replace the board if you notice any damage.
- Fuses: Inspect fuses for breaks. Replace any blown fuses to restore functionality.
By addressing these common issues, you improve the chances of your Intex chlorine generator working effectively.
Diagnostic Steps to Take
When your Intex chlorine generator isn’t working, following specific diagnostic steps can pinpoint the issue.
Checking the Salt Levels
Verify the salt level in your pool. It should typically range between 2500 to 3500 ppm (parts per million). Low salt levels can cause your generator to stop producing chlorine. You can use a salt test strip or a liquid test kit for accurate measurements. If levels are low, add the appropriate amount of pool salt gradually, allowing it to dissolve completely before testing again.
Inspecting the Electrolytic Cell
Inspect the electrolytic cell for scaling or damage. Look for white deposits or buildup on the plates. If scaling is present, clean the cell using a diluted muriatic acid solution following safety guidelines. For damaged components, like burnt or broken wires, consider replacing the electrolytic cell entirely. Ensure the unit is powered off before performing any inspections or maintenance.





Solutions to Fix the Problem
You can take several steps to resolve issues with your Intex chlorine generator. Each solution targets specific problems, helping you restore proper function and maintain clean pool water.
Cleaning the Electrolytic Cell
Cleaning the electrolytic cell is crucial for resolving scaling issues that reduce chlorine production. Start by turning off the generator and disconnecting it from the power source to ensure safety. Remove the electrolytic cell from the unit.
- Inspect the cell for any visible scaling or buildup.
- Prepare a cleaning solution using diluted muriatic acid, mixing it in a plastic container with water.
- Submerge the cell in the solution for 15-30 minutes, allowing the solution to dissolve scaling.
- Rinse the cell thoroughly with water to remove any acid residue before reinstalling it.
- Reconnect the cell to the generator and power it back on.
Perform this cleaning every few months or sooner if scaling is evident. Regular maintenance ensures efficient chlorine production and prolongs the life of the electrolytic cell.
Replacing Damaged Parts
If cleaning doesn’t resolve the issue, replacing damaged parts may be necessary. Focus on the electrolytic cell and control board, which are essential for operation.
- Identify any damaged components. Look for cracks, corrosion, or any obvious signs of wear.
- Purchase replacement parts that are compatible with your Intex model. Refer to the manufacturer’s website or authorized retailers for accuracy.
- Turn off the generator and disconnect the power source before proceeding.
- Remove the damaged part by unscrewing any mounting hardware and disconnecting wiring connections.
- Install the new part by reversing the removal process, ensuring all connections are secured properly.
After you replace any damaged parts, power on the generator and check for functionality. Prompt replacement helps avoid further damage, ensuring consistent chlorine production.





Preventative Maintenance Tips
Maintaining your Intex chlorine generator involves regular attention to detail. Implementing a routine ensures optimal performance and helps prevent issues.
Regular Maintenance Schedule
- Inspect Monthly: Check the electrolytic cell for scaling. Regular inspections can prevent buildup that affects chlorine production.
- Clean Bi-Annually: Clean the cell with a diluted muriatic acid solution at least twice a year. This keeps the cell functioning effectively.
- Replace Parts as Needed: Monitor the condition of components like fuses and circuit boards. Replace any damaged parts promptly to avoid further issues.
- Test Water Weekly: Use test strips or liquid kits to measure salt levels. Aim for a range between 2500 to 3500 ppm for effective chlorine generation.
- Adjust Salt Levels: If readings drop below 2500 ppm, add salt gradually. This maintains the right balance for the generator.
- Monitor pH Levels: Keep pH levels between 7.2 and 7.8. Proper pH enhances chlorine effectiveness and water quality.
- Shock the Pool: Regularly shock the pool water, especially after heavy use or rain. This helps maintain clean water and optimizes the generator’s performance.
Conclusion
Dealing with an Intex chlorine generator that’s not working can be frustrating but you’re not alone. By following the troubleshooting tips and maintenance strategies outlined, you can get your generator back on track and enjoy crystal-clear water again. Regular checks and cleaning can save you time and hassle in the long run.
Remember to keep an eye on salt levels and inspect your equipment regularly. With a little care and attention, you’ll ensure your pool stays inviting and ready for fun. Don’t hesitate to reach out for help if you find yourself stuck. Happy swimming!
Frequently Asked Questions
What are common problems with Intex chlorine generators?
Common issues include low chlorine production, cloudy water, and scaling in the electrolytic cell. These problems can stem from electrical issues, low salt levels, or damaged components.
How can I troubleshoot power supply issues?
First, ensure the generator is plugged into a working outlet. Check for tripped circuit breakers and reset them if necessary. Inspect the power cord for any visible damage.
What should I do if the water is cloudy?
Cloudy water often indicates low chlorine levels or high pH. Test the salt levels and pH, making necessary adjustments. Regularly clean the electrolytic cell if scaling is present.
How do I check the salt levels in my pool?
Use salt test strips or a liquid test kit to measure salt levels, ideally between 2500 to 3500 ppm. If levels are low, gradually add salt until the desired concentration is achieved.
How do I clean the electrolytic cell?
To clean the cell, mix diluted muriatic acid, following safety precautions. Soak the cell for 15-30 minutes, rinse thoroughly, and check for scale build-up regularly.
How often should I perform maintenance on my chlorine generator?
It’s recommended to inspect the electrolytic cell monthly, clean it bi-annually, and test water weekly. Regular maintenance helps ensure optimal performance and longevity.
When should I replace my electrolytic cell?
Replace the electrolytic cell if it shows signs of damage or scaling that cleaning doesn’t resolve. Regular inspections will help determine when a replacement is necessary.
What is the ideal pH level for pool water?
The ideal pH range for pool water is between 7.2 and 7.8. Regularly testing and adjusting pH levels helps maintain chlorine effectiveness and overall water quality.
How does low salt affect my chlorine generator?
Low salt levels can stop chlorine production, leading to cloudy water and algae growth. Keeping salt within the recommended range is crucial for optimal generator performance.
What if cleaning doesn’t fix my chlorine generator issues?
If cleaning fails to resolve the problem, further inspection of the control board and other components may be necessary. Replacement parts can help restore functionality.

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