Have you ever turned on the hot water tap only to be greeted by a chilling surprise? If your hot water heater’s pilot light keeps going out, you’re not alone. This frustrating issue can leave you in the cold, both literally and figuratively.
Key Takeaways
- Common Causes: A pilot light not staying lit can be due to a malfunctioning thermocouple, a dirty pilot orifice, or insufficient gas supply.
- Troubleshooting Steps: Start troubleshooting by checking the thermocouple, cleaning the pilot orifice, and verifying gas flow to your heater.
- Safety First: Always turn off the gas supply and ensure proper ventilation before performing any maintenance on your hot water heater.
- Know When to Call for Help: If the pilot light persists in going out, or if you notice unusual sounds, frequent outages, or a gas smell, contact a professional.
- Choosing a Technician: Check the technician’s credentials, read reviews, request estimates, and inquire about their experience to ensure effective repairs.
Common Causes of Pilot Light Issues
Understanding the reasons behind a pilot light not staying lit can help you address the issue quickly. Here are some common factors that might contribute to this problem.
Thermocouple Malfunction
A malfunctioning thermocouple often causes the pilot light to go out. This component detects the pilot light flame and controls the gas flow. If the thermocouple is dirty, damaged, or misaligned, it won’t generate enough voltage to keep the gas valve open. You can check the thermocouple by visually inspecting it and ensuring it’s positioned correctly. If it’s defective, replacement is necessary, and you can usually find a compatible part at a local hardware store.
Dirty Pilot Orifice
A dirty pilot orifice can also lead to a pilot light that won’t stay lit. Over time, dirt and debris can accumulate in the orifice, restricting gas flow. To clean it, turn off the gas supply and remove the pilot assembly. Use a soft brush or compressed air to clear any blockages. Be careful not to damage the orifice while cleaning. Regular maintenance can prevent this issue from recurring.
Insufficient Gas Supply
Insufficient gas supply poses another reason for your pilot light extinguishing. This issue can arise from a closed gas valve or a problem with the gas line. Check that the gas valve is fully open. If you suspect a blockage or leak in the gas line, contacting a licensed professional is essential for safety. Low gas pressure can also result from issues with your gas supplier, so consider reaching out to them for assistance if you notice consistent problems.
Troubleshooting Steps
Follow these steps to troubleshoot the issue of your hot water heater’s pilot light not staying lit.
Checking the Thermocouple
Check the thermocouple first. The thermocouple senses the pilot light’s heat and signals the gas valve to stay open. If it’s faulty or misaligned, the gas won’t flow, causing the pilot light to go out.
- Locate the thermocouple connected to the gas valve.
- Ensure it’s positioned in the flame’s path. Adjust if necessary.
- Test with a multimeter. A reading below 20 millivolts indicates malfunction. Replace if faulty.
Cleaning the Pilot Orifice
Clean the pilot orifice if you suspect dirt accumulation. A dirty orifice restricts gas flow, preventing the pilot light from staying lit.
- Turn off the gas supply and allow the heater to cool.
- Remove the pilot assembly per your manufacturer’s instructions.
- Use compressed air or a soft brush to clear any debris from the orifice.
- Reassemble and test the pilot light.
Verifying Gas Flow
Verify gas flow to ensure your heater receives a steady supply. A blocked or closed gas line can extinguish the pilot light.
- Confirm the gas valve is fully open.
- Check for any kinks or blockages in the gas line.
- Listen for a hissing sound near the connections, which indicates gas flow.
- If problems persist, contact your gas supplier or a qualified technician for assistance.
These troubleshooting steps should help resolve the issue with the pilot light on your hot water heater.
Safety Precautions
Ensuring safety when dealing with a hot water heater is essential. Follow these vital precautions to protect yourself and your home.
Turning Off the Gas Supply
Turn off the gas supply before performing any maintenance. Locate the gas shutoff valve, typically found near the heater. Rotate it clockwise to stop the gas flow. This action prevents accidental ignition while you work on the pilot light or other components. If gas smells strongly, evacuate the area and contact a professional.
Ensuring Proper Ventilation
Ensure sufficient ventilation around your hot water heater. Open windows or use exhaust fans to minimize the risk of gas accumulation. If your heater is in a confined space, consider installing additional ventilation. Proper airflow reduces the chances of harmful gas buildup, promoting a safer environment. Always check for proper venting before relighting the pilot light.
When to Call a Professional
Recognizing when it’s time to call a professional can save you time and potential hazards. If attempts to keep the pilot light lit are unsuccessful, it’s wise to seek expert help.
Signs of Serious Issues
Look for these indicators of significant problems:
- Unusual Sounds: If the heater makes strange noises, such as popping, rumbling, or hissing, a serious issue might exist.
- Frequent Outages: If the pilot light goes out repeatedly, even after troubleshooting, this often signals a more significant malfunction.
- Gas Smell: If you smell gas near the heater, evacuate the area and contact a professional immediately.
- Discoloration or Rust: Signs of rust or discoloration around the heater suggest corrosion or potential leaks, which require immediate attention.
- Temperature Fluctuations: If water temperatures vary drastically, a malfunctioning component could lead to unsafe conditions.
Finding a Qualified Technician
Choosing the right technician is crucial for effective repairs. Follow these steps:
- Check Credentials: Ensure the technician holds a proper license and certification for gas appliances. Verify their qualifications through reputable sources.
- Read Reviews: Look for customer reviews and ratings online. Consider feedback on reliability and professionalism.
- Ask for Estimates: Get detailed estimates from multiple technicians. Compare service offerings and pricing.
- Inquire About Experience: Discuss the technician’s experience with hot water heaters, specifically the brand and model you own.
- Confirm Warranty: Verify if the technician provides a warranty on parts and labor. This guarantees service satisfaction and helps cover future issues.
By keeping an eye out for warning signs and finding a qualified technician, you ensure your hot water heater remains safe and functional.
Conclusion
Dealing with a pilot light that won’t stay lit can be a hassle but understanding the common causes and troubleshooting steps can make a big difference. By checking the thermocouple cleaning the pilot orifice and ensuring proper gas flow you can often resolve the issue yourself.
Always remember to prioritize safety during maintenance. If you notice persistent problems or any warning signs don’t hesitate to reach out to a qualified technician. Keeping your hot water heater in good shape means you can enjoy warm showers without interruptions. Stay proactive and you’ll keep those frustrations at bay!
Frequently Asked Questions
What causes the pilot light on a hot water heater to go out frequently?
A pilot light can go out due to several reasons: a malfunctioning thermocouple that fails to keep the gas valve open, a dirty pilot orifice that restricts gas flow, or an insufficient gas supply caused by a closed valve or gas line issues.
How do I troubleshoot a pilot light that keeps going out?
Start by checking the thermocouple to ensure it’s aligned and functioning properly. Next, clean the pilot orifice to remove any dirt or blockages. Finally, confirm that there is an adequate gas supply and that no valves are closed.
When should I call a professional for my hot water heater?
Contact a professional if you notice unusual sounds, frequent pilot light outages, gas smells, discoloration around the heater, or drastic temperature fluctuations. These could indicate more serious issues that require expert attention.
What safety precautions should I take when dealing with a hot water heater?
Always turn off the gas supply before performing any maintenance on the heater. Ensure proper ventilation to avoid gas accumulation, and check venting before relighting the pilot light. These steps help mitigate safety risks.
How can I find a qualified technician for my hot water heater?
Look for technicians with good credentials and positive reviews. Request estimates, inquire about their experience, and confirm warranty coverage. This ensures you receive quality service for your hot water heater issues.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.