Have you ever stepped into the shower only to be greeted by icy water? If your water heater’s pilot light isn’t working, you’re not alone. This common issue can leave you frustrated and searching for answers.
In this article, you’ll learn how to troubleshoot the problem and get your hot water flowing again. We’ll cover the reasons why the pilot light may go out and simple steps you can take to fix it. By the end, you’ll feel more confident tackling this issue and enjoying those warm showers once more.
Key Takeaways
- Common Causes: The pilot light on a water heater may go out due to a lack of gas supply, a faulty thermocouple, or a dirty pilot orifice.
- Troubleshooting Steps: To restore hot water, check the gas supply, inspect the thermocouple, and clean the pilot orifice following the proper procedures.
- Safety Precautions: Always turn off the gas before troubleshooting, ensure proper ventilation, and wait for accumulated gas to dissipate to prevent accidents.
- When to Call a Professional: Seek expert help if the pilot light consistently fails, if you notice unusual noises, smell gas, find corroded components, or if your water heater is older than 10-15 years.
- Expert Benefits: Hiring a professional guarantees safer repairs, expert diagnosis, time efficiency, warranty protection, and long-term solutions for your water heater maintenance.
Common Reasons For Pilot Not Working On Water Heater
Understanding why a pilot light fails to light or stays lit is essential for troubleshooting. Here are common reasons you might encounter.





Lack Of Gas Supply
A lack of gas is often the primary reason for a pilot light not functioning. If the gas supply to the water heater is interrupted, the pilot can’t stay lit. Check the following:
- Ensure that the gas valve is open. Sometimes, it can be accidentally closed.
- Inspect for gas leaks in the lines by listening for a hissing sound.
- Verify that other gas appliances in your home are working. If they aren’t, you might have a broader gas supply issue.
Faulty Thermocouple
The thermocouple plays a crucial role in ensuring the pilot light remains lit. This safety device senses whether the pilot is on and shuts off the gas flow if it’s not. A malfunction may occur due to:
- Dirt or corrosion on the thermocouple. Clean it gently with a fine abrasive material if dirty.
- A broken or misaligned thermocouple. Examine its position to ensure it correctly senses the pilot flame.
Dirty Pilot Orifice
A dirty pilot orifice can obstruct the gas flow, preventing the pilot light from igniting. To address this:
- Turn off the water heater and disconnect the pilot assembly.
- Clean the orifice with a small brush or compressed air to remove debris.
- Reassemble the parts carefully and relight the pilot.
Identifying the root cause of a non-functioning pilot light can often lead to an easy resolution and restore your hot water supply.
Troubleshooting Steps
Follow these troubleshooting steps to resolve pilot light issues and restore hot water.





Checking Gas Supply
Check if gas supply is active.
- Inspect the Gas Valve: Ensure the gas valve is fully open.
- Smell for Gas: Look for the distinct smell of gas. If you detect gas, it’s operating properly.
- Examine Connected Appliances: Look at other gas appliances. If they’re functioning, your supply is intact.
- Contact Your Supplier: If gas is absent, reach out to your gas supplier immediately.
Inspecting The Thermocouple
Test the thermocouple for functionality.
- Locate the Thermocouple: Follow the pilot flame tube to find the thermocouple.
- Check Connections: Ensure the thermocouple is securely connected to the gas valve.
- Look for Damage: Inspect it for signs of wear or corrosion. If damaged, replacement may be necessary.
- Replace if Needed: Purchase a compatible thermocouple and follow the manufacturer’s instructions to install it correctly.
Cleaning The Pilot Orifice
Clean the pilot orifice to remove built-up debris.
- Turn Off the Heater: Ensure the heater is off and cool before proceeding.
- Remove the Pilot Assembly: Carefully detach the pilot assembly for access.
- Use Compressed Air: Blow compressed air through the orifice to clear any blockages.
- Reassemble the Unit: Put the pilot assembly back together and relight the pilot light as per the instructions.
By following these steps, you can identify and fix the common causes of pilot light failure in your water heater.
Safety Precautions
Taking safety precautions before troubleshooting a malfunctioning water heater pilot light is essential. Follow these steps to ensure a safe process.





Turning Off The Gas
- Locate the gas valve on the water heater.
- Turn the valve to the “off” position. This will stop gas flow.
- Wait at least five minutes. This allows any accumulated gas to dissipate before you proceed.
If unsure, consult your manufacturer’s manual for specific instructions related to your model. Each model may have unique requirements.
- Open windows and doors in the area. This enhances air circulation, promoting safety.
- Ensure there’s no obstruction around the water heater. Provide ample space around the unit for ventilation and access.
- Avoid using fans that blow air towards the heater. Cross-ventilation is safer for managing gas concentration.
Proper ventilation decreases the risk of gas buildup or exposure to harmful fumes while you work on the heater.
When To Call A Professional
Certain situations indicate the need for a professional when dealing with a malfunctioning pilot light on your water heater. Recognizing these signs early can prevent further issues and ensure your safety.
Signs That You Need Expert Help
- Persistent Issues: If the pilot light frequently goes out despite following troubleshooting steps, consult a technician.
- Unusual Noises: Strange sounds, such as banging or hissing, signal possible gas leaks or mechanical failures requiring professional assessment.
- Smell of Gas: Detecting a gas odor is critical. Evacuate the area and contact a pro immediately.
- Corroded Components: Visible corrosion on the gas line, thermocouple, or pilot assembly often requires expert maintenance or replacement.
- Water Heater Age: If your water heater exceeds 10-15 years and struggles with consistent performance, replacement might be necessary.
- Safety: Professionals possess specific training in handling gas appliances, reducing the risk of accidents during repairs.
- Expert Diagnosis: Skilled technicians can identify underlying issues often overlooked in DIY attempts, ensuring accurate fixes.
- Time Efficiency: A professional can swiftly complete the work, allowing you to return to normal water heating without unnecessary delays.
- Warranty Protection: Many repairs must comply with manufacturer guidelines for warranty coverage. Professionals ensure compliance with these standards.
- Long-Term Solutions: Technicians provide insights on maintenance practices, enhancing the lifespan and efficiency of your water heater effectively.
Conclusion
Dealing with a pilot light that won’t stay lit can be frustrating but you now have the tools to tackle the issue. By checking the gas supply cleaning the thermocouple and ensuring the pilot orifice is clear you can often get your water heater back in working order.
Always prioritize safety during your troubleshooting process and don’t hesitate to reach out to a professional if things seem out of hand. With a little patience and the right approach you can restore your hot water supply and enjoy those warm showers again.
Frequently Asked Questions
What causes the pilot light to go out in a water heater?
The pilot light may extinguish due to various reasons, including a lack of gas supply, a malfunctioning thermocouple, or a dirty pilot orifice. Checking the gas valve, inspecting connections, and clearing debris can help identify the issue.
How can I check if there’s a gas supply issue?
To check for gas supply issues, inspect the gas valve, smell for gas leaks, examine other connected appliances for functionality, and contact your gas supplier if necessary. Ensure the gas supply is on before proceeding with further troubleshooting.
How do I clean the pilot orifice?
First, turn off the water heater and allow it to cool. Remove the pilot assembly and use compressed air to clear any blockages from the pilot orifice. Reassemble the components and relight the pilot light following the manufacturer’s instructions.
When should I replace the thermocouple?
Replace the thermocouple if it appears damaged, shows signs of corrosion, or if the pilot light fails to stay lit despite having gas supply. A faulty thermocouple can prevent the pilot light from functioning correctly.
What safety precautions should I take before troubleshooting?
Always turn off the gas valve and wait for any accumulated gas to dissipate. Ensure proper ventilation by opening windows and doors, and avoid obstructions around the water heater. Do not use fans that blow air toward the unit.
When should I call a professional for help?
Call a professional if the pilot light issue persists after troubleshooting or if you notice unusual noises, a gas smell, visible corrosion, or if your water heater is older than 10-15 years. Professional help ensures safety and proper diagnosis.

Hey, I’m Jake. I focus on cooling systems at Appliance Mastery, like fridges, freezers, and air conditioners.
I’ve worked in appliance repair for more than ten years and I’m certified through NASTeC. I’ve seen just about every fridge issue you can imagine.
My goal is to help you fix problems without stress. Whether it’s a freezer that won’t cool or an AC that keeps beeping, I’m here to walk you through it.