Have you ever stepped into the shower only to be greeted by a blast of cold water? If you own a Rheem water heater, you might have encountered error code 17, leaving you puzzled and frustrated. This common issue can disrupt your daily routine and leave you wondering what went wrong.
Key Takeaways
- Error Code 17 Explanation: Rheem water heater error code 17 indicates a failure in the igniter operation, which can disrupt hot water supply.
- Common Causes: Possible reasons for error code 17 include a faulty igniter, disconnected wiring, gas supply issues, dirty burner assembly, and temperature sensor failure.
- Troubleshooting Steps: To address error code 17, check the igniter, examine electrical connections, inspect the gas supply, clean the burner assembly, test the temperature sensor, and reset the water heater.
- Maintenance Importance: Regular inspections, tank flushing, and anode rod checks can help prevent error code occurrences and maintain heater efficiency.
- When to Call a Professional: Seek expert help if problems persist, if electrical or gas line repairs are needed, or if there are safety concerns like gas leaks.
Overview of Rheem Water Heaters
Rheem water heaters are known for their reliability and efficiency, making them a popular choice for households. These units provide consistent hot water, catering to your daily needs. With various models, Rheem offers options that suit different preferences and budgets.
Types of Rheem Water Heaters
- Tank Water Heaters
Tank water heaters store and heat a specific volume of water, typically ranging from 20 to 80 gallons. These units maintain hot water at a ready supply, making them ideal for families with continuous hot water needs. - Tankless Water Heaters
Tankless options heat water on demand. They provide a continuous flow of hot water without the need for a storage tank. If you’re looking to save space and energy, a tankless model may be the right fit. - Hybrid Water Heaters
Hybrid models combine traditional tank technology with heat pump technology. They draw heat from the surroundings, making them energy-efficient. Consider this type if you want to reduce energy costs while maintaining a reliable hot water supply.
Key Features
- Energy Efficiency
Rheem water heaters are designed to optimize energy use. Many models feature high Energy Factor (EF) ratings, which indicate lower energy consumption. - Durability
Constructed with high-quality materials, Rheem heaters withstand wear and tear. This durability often leads to longer lifespans compared to other brands. - Smart Technology
Some models include Wi-Fi connectivity, allowing you to monitor and control your water heater remotely. This feature enhances convenience and helps maintain efficiency.
- Regular Inspections
Schedule annual inspections to ensure all components function correctly. Catching minor issues early can prevent major problems. - Flushing the Tank
For tank models, flush the tank annually to remove sediment buildup. This helps maintain heating efficiency and extends the unit’s life. - Checking the Anode Rod
Inspect the anode rod every few years. A worn-out rod can lead to premature tank corrosion. Replace it as needed to protect your investment.
By understanding these features and performing regular maintenance, you can keep your Rheem water heater functioning optimally and avoid common issues like error code 17.
Understanding Error Codes
Error codes serve as vital indicators for identifying issues in your Rheem water heater. Recognizing and addressing these codes ensures optimal performance and prolongs the life of your unit.
Importance of Error Codes
Error codes provide immediate feedback about potential malfunctions. They help pinpoint issues like overheating, insufficient water temperature, or electrical failures. Understanding these codes enables quick troubleshooting, which minimizes downtime and restores your hot water supply sooner. By intervening early, you can avoid costly repairs and maintain efficiency.
Common Error Codes in Water Heaters
Familiarity with common error codes empowers you to address problems effectively. Here’s a list of prevalent codes, including error code 17:
Error Code | Description | Potential Solutions |
---|---|---|
17 | Indicates a failure in igniter operation | Check for gas supply or inspect the igniter assembly. |
10 | Signals overheating or blocked venting | Clear any obstructions and ensure proper airflow. |
11 | Points to an electrical issue | Inspect wiring and connections for damage. |
2 | Suggests a problem with water sensors | Test sensors and replace if necessary. |
Understanding these codes and their implications enables swift action. Keeping your Rheem water heater running smoothly leads to reliable hot water access.
Rheem Error Code 17
Error code 17 signals a failure in the igniter operation of your Rheem water heater. This issue can prevent your unit from heating water properly, leading to unexpected cold showers.
Causes of Error Code 17
- Faulty Igniter: A malfunctioning igniter may fail to ignite the gas, resulting in error code 17.
- Disconnected Wiring: Loose or damaged wiring can interrupt the igniter’s operation.
- Gas Supply Issues: An insufficient gas supply or a closed gas valve can prevent the igniter from functioning.
- Dirty Burner Assembly: A clogged burner assembly can obstruct gas flow, hindering the igniter’s performance.
- Temperature Sensor Failure: A malfunctioning temperature sensor may lead the system to shut down the igniter.
- Cold Water: Noticeably cold water during use indicates a failure in heating.
- Flashing Error Code: A flashing display on the water heater shows code 17.
- Unusual Noises: Hearing clicking or hissing sounds can signal an igniter issue.
- Inconsistent Water Temperature: Water temperatures that fluctuate unexpectedly suggest an underlying problem.
By recognizing the causes and symptoms associated with error code 17, you can take prompt action to troubleshoot and resolve the issue.
Troubleshooting Steps for Rheem Error Code 17
When facing error code 17 in your Rheem water heater, follow these troubleshooting steps to restore hot water to your home.
Safety Precautions
- Always turn off the power to the water heater before starting any maintenance.
- Disconnect the gas supply if your model is gas-powered.
- Wear appropriate safety gear, including gloves and goggles, to protect yourself from potential hazards.
- Check the Igniter
- Inspect the igniter for damage or wear. Replace it if it’s broken or has visible signs of corrosion.
- Examine Electrical Connections
- Ensure all electrical connections are secure and free of corrosion. Tighten any loose wires as needed.
- Inspect the Gas Supply
- Confirm that the gas supply is turned on and the valve is open. If you smell gas, leave the area immediately and contact a professional.
- Clean the Burner Assembly
- Remove any debris or dirt from the burner. A clean burner helps maintain efficiency and prevents ignition issues.
- Test the Temperature Sensor
- Check the temperature sensor for proper function. If it’s faulty, replace it to ensure accurate temperature readings.
- Reset the Water Heater
- After making adjustments, reset the water heater to clear any stored error codes. This usually involves turning it off for a few minutes and then turning it back on.
- Monitor Performance
- Watch for any returning symptoms after troubleshooting. If the error persists, consider contacting a licensed technician.
Following these steps can help you address error code 17 effectively and get your water heater back to working optimally.
When to Call a Professional
Calling a professional for your Rheem water heater becomes essential when troubleshooting efforts don’t resolve error code 17. Here are clear indicators that signal it’s time to seek expert help:
- Persistent Problems: If error code 17 returns after you’ve replaced the igniter or checked connections, don’t hesitate to contact a technician. Further troubleshooting might be necessary.
- Complicated Repairs: If electrical components or gas lines need attention, experienced technicians handle these repairs safely. Avoid risking your safety by attempting complex fixes.
- Ongoing Unusual Noises: If your water heater emits strange noises like hissing or banging, it’s wise to get a professional assessment. These sounds might indicate serious issues.
- Physical Damage: If you notice any visible damage, such as leaks or rust, a trained professional can offer the necessary repairs and maintenance. Addressing structural problems promptly prevents further damage.
- Igniter Issues: If you’ve repeatedly replaced the igniter with no success, consult an expert. They can provide insights on deeper issues affecting the igniter’s functionality.
- Inconsistent Water Temperature: If temperature adjustments don’t yield results, don’t wait to call for help. Fluctuating water temperatures often signal underlying problems needing professional evaluation.
- Safety Concerns: If you smell gas or notice any signs of a gas leak, prioritize safety and contact a technician immediately. Gas leaks can pose serious risks.
By recognizing these indicators, you can ensure prompt action for your Rheem water heater. Seeking professional assistance prevents further complications and maintains your peace of mind.
Conclusion
Dealing with error code 17 in your Rheem water heater can be a hassle but understanding the issue can make all the difference. By recognizing the signs and symptoms you can take steps to troubleshoot and resolve the problem effectively.
Remember to prioritize safety during any maintenance checks and don’t hesitate to reach out to a professional if needed. Keeping your water heater in top shape ensures you’ll enjoy those hot showers without interruption. With a little knowledge and care you can keep your Rheem water heater running smoothly for years to come.
Frequently Asked Questions
What causes error code 17 in Rheem water heaters?
Error code 17 in Rheem water heaters is often caused by a faulty igniter, disconnected wiring, gas supply issues, a dirty burner assembly, or a temperature sensor failure. Identifying the root cause is crucial for proper troubleshooting.
How can I troubleshoot error code 17?
To troubleshoot error code 17, first turn off the power and disconnect the gas supply. Check the igniter for damage, examine the electrical connections, and inspect the gas supply. Cleaning the burner assembly and testing the temperature sensor may also help resolve the issue.
What are the symptoms of error code 17?
Symptoms of error code 17 include noticeably cold water, a flashing error code display, unusual noises, and inconsistent water temperature. Recognizing these signs early can help you take prompt action.
When should I call a professional for error code 17?
You should call a professional if problems persist after troubleshooting, if repairs involve complex electrical components or gas lines, if you notice unusual noises, or if there are safety concerns like gas leaks. It’s better to err on the side of caution.
How can I maintain my Rheem water heater to avoid error code 17?
Regular maintenance can help prevent error code 17. Perform routine inspections, flush the tank, and check the anode rod periodically. Keeping components clean and in good condition ensures optimal performance of your Rheem water heater.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.