Have you ever turned on the tap expecting a warm shower, only to be greeted by icy water? It’s frustrating when your water heater’s pilot light won’t turn on. You’re not alone—this common issue can leave you scratching your head, wondering what went wrong.
Key Takeaways
- Common Issues Identified: The pilot light of a water heater may not turn on due to a faulty thermocouple, gas supply issues, or drafts affecting ventilation.
- Troubleshooting Steps: Key troubleshooting steps include checking the gas valve, inspecting the thermocouple for cleanliness and functionality, and examining ventilation for blockages.
- Safety First: Always prioritize safety by turning off the gas supply, disconnecting electrical power, and using insulated tools when working on the water heater.
- Professional Help: If problems persist, such as repeated outages or gas odors, consult a professional technician to assess and resolve complex issues safely and effectively.
- Cost Considerations: Be prepared for potential service call fees, parts replacement costs, and labor charges when seeking professional assistance for repairs.
Common Causes of Water Heater Pilot Light Not Turning On
Understanding the common causes of a water heater pilot light not turning on can help you troubleshoot the issue effectively.
Faulty Thermocouple
A faulty thermocouple stands as a primary reason the pilot light fails to ignite. This safety device detects whether the pilot light is lit and shuts off the gas supply when it’s not. If it’s malfunctioning, it may mistakenly cut off the gas, preventing the pilot from staying lit. You can test it by checking if it’s clean and securely connected. If it looks damaged or corroded, replacing it is crucial.
Gas Supply Issues
Gas supply issues can also lead to problems with the pilot light. If there’s a blockage in the gas line or if the shut-off valve is closed, the pilot light can’t receive sufficient gas. To troubleshoot, ensure the gas valve is open. Listen for the sound of gas when you turn the knob. If you notice a smell of gas, it’s essential to call a professional immediately.
Drafts and Ventilation Problems
Drafts and poor ventilation play significant roles in your pilot light’s performance. If there are strong drafts near your water heater, they can blow out the pilot light. Check for open windows, vents, or fans nearby. Installing a draft protector or relocating the heater to a less drafty area may help. Additionally, ensure that the flue is clear to provide proper ventilation; any blockage can affect the pilot light’s ability to stay lit.
Troubleshooting Steps
Follow these steps to identify and resolve the issue with your water heater’s pilot light not turning on.
Checking the Gas Valve
Ensure the gas valve is open. Locate the valve on the gas line connected to the water heater. Turn it clockwise to close and counterclockwise to open. If the valve is closed, gas cannot flow, preventing the pilot light from igniting. In addition, listen for gas hissing sounds near the valve when attempting to light the pilot. If there’s no sound, check for any objects blocking the gas supply or consult a professional.
Inspecting the Thermocouple
Inspect the thermocouple, which senses the pilot light and provides safety control over the gas supply. Make sure it’s clean and securely connected to the gas valve. If it’s dirty, clean it with a soft cloth. If the thermocouple appears damaged or old, it may need replacement. When the pilot light is lit, the thermocouple generates a small electrical current that keeps the gas flowing. If it doesn’t generate enough current, the gas shuts off. Consider replacing it if it frequently fails to operate.
Examining Ventilation and Exhaust
Examine the ventilation and exhaust system for blockages. Ensure that vents are clear of dust, debris, or any obstructions. Poor ventilation can create drafts that extinguish the pilot light. In addition, check the flue or vent pipe for any signs of rust or damage, which can affect airflow. If you notice blockages, clear them promptly. If the problem persists, contact a qualified technician to assess potential issues in the exhaust system.
Safety Precautions
It’s crucial to prioritize safety when dealing with a water heater pilot light that won’t turn on. Follow these precautions to prevent accidents and ensure a secure environment.
Turning Off the Gas Supply
- Locate the gas shut-off valve. This valve is typically near the water heater and is essential for controlling gas flow.
- Turn the valve to the off position. Rotate the valve handle so it is perpendicular to the gas line, which stops any gas from reaching the pilot light.
- Wait before proceeding. Allow at least five minutes after turning off the gas to clear any lingering gas fumes before attempting to relight the pilot light. This step prevents potential gas buildup.
- Disconnect any electrical power. Switch off the power supply to the water heater from your circuit breaker. This prevents the risk of electric shock while working on your appliance.
- Use insulated tools. When handling any components of the water heater, opt for insulated tools. This reduces the chances of accidental electrical contact.
- Be cautious with damp areas. Avoid working on the water heater if the surrounding area is wet. Water conducts electricity, increasing the risk of shock.
Following these safety measures ensures you maintain a secure working environment while troubleshooting your water heater pilot light issues.
When to Call a Professional
If you encounter persistent issues with your water heater’s pilot light, consult a professional technician. Some problems require specialized knowledge and tools to ensure safety and effective repairs.
Signs You Need Expert Help
- Repeated Pilot Light Outages: If the pilot light continues to go out after multiple relighting attempts, this indicates a deeper issue.
- Gas Smell: Detecting a gas odor is a serious concern. If you smell gas, turn off the supply immediately and call for help without delay.
- Unusual Noises: Hissing or popping sounds from the heater suggest potential gas leaks or internal problems that warrant professional assessment.
- Temperature Fluctuations: Inconsistent water temperatures despite attempts to adjust settings highlights a need for expert inspection.
- Physical Damage: Cracks or corrosion on the tank or components signal that professional repairs or replacements are necessary.
- Service Call Fees: Expect to pay a service fee for the technician’s visit. This often ranges from $50 to $150, depending on your location and the service provider.
- Parts Replacement: Common parts, like thermocouples or gas valves, average between $20 and $100 for replacement, though costs can vary based on brand and model.
- Labor Costs: Labor often accounts for a significant portion of the bill, typically ranging from $75 to $150 per hour.
- Estimates: Request estimates from multiple professionals before proceeding with repairs. This helps you find a fair price and ensures transparency in service costs.
Receiving expert assistance often leads to a more reliable water heater and increased safety in your home.
Conclusion
Dealing with a water heater pilot light that won’t turn on can be a hassle but don’t lose hope. By following the troubleshooting steps outlined in the article you can often identify and fix the issue yourself. Remember to prioritize safety and take necessary precautions while working on your water heater.
If you find yourself stuck or the problem persists don’t hesitate to reach out to a professional. They can provide the expertise needed to get your hot water flowing again. With a little patience and the right approach you’ll be back to enjoying warm showers in no time.
Frequently Asked Questions
What causes the pilot light on my water heater to go out?
The pilot light may go out due to a faulty thermocouple, gas supply issues (like blockages or closed valves), or drafts that blow it out. Regular maintenance can help prevent these problems.
How can I troubleshoot a pilot light issue?
Check the gas valve to ensure it’s open, inspect the thermocouple for cleanliness and proper connection, and look for drafts or ventilation blockages. These steps can resolve common pilot light problems.
When should I call a professional for pilot light issues?
Consult a technician if the pilot light repeatedly goes out, you smell gas, hear unusual noises, notice temperature fluctuations, or see physical damage to the water heater. These signs may indicate more serious issues.
Are there safety precautions I should take before addressing a pilot light issue?
Yes, turn off the gas supply and wait at least five minutes to clear fumes. Disconnect electrical power, use insulated tools, and avoid damp areas to minimize electric shock risks.
How much might I expect to pay for professional water heater repair?
Repair costs can vary based on service call fees, parts replacement, and labor charges. It’s advisable to get estimates from multiple technicians to ensure you receive fair pricing for necessary repairs.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.