Is your Samsung RF28HMEDBSR freezer not cooling like it should? You’re not alone. Many people face this frustrating issue, and it can lead to spoiled food and wasted money.
Key Takeaways
- Common Symptoms: Look for signs such as increased temperatures, frost buildup, unusual noises, and warm air flow when diagnosing your Samsung RF28HMEDBSR freezer not cooling.
- Check Airflow: Blocked air vents can disrupt cooling; ensure all vents inside the freezer are unblocked to maintain proper air circulation.
- Clean Coils: Regularly clean the condenser coils to prevent dust accumulation, which can hinder cooling efficiency.
- Test the Thermostat: A faulty thermostat might be misreading temperatures; testing or replacing it may resolve cooling issues.
- Inspect Door Seals: Damaged seals can let warm air enter the freezer; ensure they’re intact and replace if necessary for effective cooling.
- Professional Help: If troubleshooting doesn’t fix the issue, or if you notice error codes or refrigerant leaks, consider calling a professional technician for assistance.
Overview of Samsung RF28HMEDBSR
The Samsung RF28HMEDBSR is a popular French door refrigerator known for its stylish design and efficiency. It features a spacious interior with a total capacity of 28 cubic feet. This model includes a roomy freezer compartment that offers organized storage options.
Key features of the RF28HMEDBSR:
- Twin Cooling Plus: This technology maintains optimal humidity levels in both the refrigerator and freezer, helping to keep food fresh longer.
- Adjustable Shelves: The shelves can be customized, providing flexibility for various food items, from tall bottles to wide trays.
- Ice Maker and Water Dispenser: Enjoy the convenience of having ice and filtered water at your fingertips.
Despite these advantages, users sometimes face cooling issues with the freezer. If your freezer isn’t cooling properly, it can lead to spoiled food and frustration. Understanding common causes and solutions can help you address these issues quickly.
Check for the following potential problems:
- Blocked Air Vents: Ensure vents inside the freezer aren’t obstructed. Proper airflow is crucial for cooling.
- Dirty Condenser Coils: Clean the coils located at the back or beneath the unit. Dust can hinder the cooling process.
- Faulty Thermostat: A malfunctioning thermostat may misread temperatures. Testing or replacing it could resolve cooling issues.
Addressing these areas can restore cooling and extend the lifespan of the refrigerator.
Common Issues with the Freezer
Issues with the Samsung RF28HMEDBSR freezer not cooling can lead to significant inconveniences. Recognizing symptoms and understanding potential causes can help you troubleshoot effectively.
Symptoms of a Freezer That Won’t Cool
You’ll notice several telltale signs when your freezer isn’t cooling properly:
- Increased Temperature: If the freezer temperature rises above 0°F, food may spoil.
- Frost Buildup: Excess frost inside the freezer points to airflow issues or temperature fluctuations.
- Unusual Noises: Sounds like buzzing or clicking might indicate problems with the compressor or fan.
- Ice Maker Malfunctions: If the ice maker stops producing ice, it could be a sign of cooling issues.
- Warm Air Flow: Feeling warm air when opening the freezer door suggests inadequate cooling.
Potential Causes of Cooling Problems
Several factors could contribute to your freezer’s cooling problems:
- Blocked Air Vents: Obstructions in air vents disrupt airflow, preventing proper cooling. Ensure vents inside the freezer are clear.
- Dirty Condenser Coils: Dust-covered coils lead to inefficient cooling. Clean the coils regularly. Use a vacuum or brush to remove debris.
- Faulty Thermostat: A malfunctioning thermostat may not signal the compressor to run. Test the thermostat for continuity and replace it if faulty.
- Damaged Door Seal: An ineffective door seal allows warm air in, compromising freezer efficiency. Inspect the seal and replace it if it’s cracked or brittle.
- Defrost System Failure: Issues with the defrost heater or timer can lead to frost accumulation. Check these components for proper operation.
By identifying symptoms and understanding potential causes, you can effectively address issues with your Samsung RF28HMEDBSR freezer and restore its cooling functionality.
Troubleshooting Steps
If your Samsung RF28HMEDBSR freezer isn’t cooling, follow these troubleshooting steps to identify and fix the issue.
Checking the Power Supply
Check if the refrigerator is plugged in securely. Look for any tripped circuit breakers or blown fuses in your electrical panel. Make sure the outlet is functional by testing it with another appliance. If you find issues here, address them before proceeding.
Inspecting the Temperature Settings
Inspect the temperature settings on your refrigerator and freezer. Ensure the freezer temperature is set to 0°F (-18°C) or lower for optimal performance. If the settings are higher, adjust them accordingly and monitor for any changes in cooling over the next 24 hours.
Examining the Door Seals
Examine the door seals for any damage or wear. A compromised seal can let warm air into the freezer, affecting cooling. Close the door on a piece of paper and try to pull it out. If it slips out easily, replace the seals to ensure a tight closure.
Cleaning the Condenser Coils
Clean the condenser coils at least once a year or more frequently if you have pets or dust buildup. Locate the coils at the back or bottom of the unit. Use a vacuum or a coil brush to remove dust and debris. This action improves efficiency and cooling performance.
When to Seek Professional Help
You might need professional help if the Samsung RF28HMEDBSR freezer isn’t cooling properly after your troubleshooting efforts. Consider these indicators:
- Persistent Symptoms: If you’ve noticed increased temperatures, frost buildup, or unusual noises for more than a few hours, these conditions often signal a deeper issue.
- Unsuccessful Troubleshooting: If cleaning the condenser coils, checking seals, and adjusting temperature settings haven’t resolved the problem, the issue may extend beyond simple maintenance.
- Frequent Power Cycling: If the freezer frequently shuts off or resets, this indicates a potential electrical problem. An electrician or technician can diagnose electrical faults more accurately.
- Error Codes Displayed: If your freezer shows error codes on the display panel, consult the user manual. These codes typically point to specific malfunctions that might require a professional’s attention.
- Refrigerant Leaks: If you notice a refrigerant smell or liquid pooling underneath the appliance, it’s crucial to contact a technician immediately. Handling refrigerants requires specialized training due to safety concerns.
Engaging a professional technician can save time and reduce long-term repair costs. They possess the expertise and tools necessary for diagnosing and fixing complex issues. Make sure to choose a technician with experience in handling Samsung appliances to ensure proper repairs.
Conclusion
Dealing with a Samsung RF28HMEDBSR freezer that isn’t cooling can be frustrating but you don’t have to face it alone. By understanding the common symptoms and causes you can troubleshoot effectively and hopefully restore your freezer’s functionality.
Remember to check the basics like power supply and temperature settings before diving deeper into the more complex issues. If your efforts don’t yield results it might be time to call in a professional. They can help you get your freezer back in top shape without the hassle.
Taking these steps not only helps you avoid spoiled food but also extends the life of your appliance. You’ve got this!
Frequently Asked Questions
What issues can cause my Samsung RF28HMEDBSR freezer to stop cooling?
Common causes for cooling issues include blocked air vents, dirty condenser coils, a faulty thermostat, damaged door seals, and defrost system failures. Regular maintenance and prompt attention to these potential problems can help prevent further issues.
How can I identify if my freezer is not cooling properly?
Symptoms of a malfunctioning freezer include increased temperature, frost buildup, unusual noises, ice maker malfunctions, and warm air flow. Observing these signs can help you diagnose cooling issues early.
What are the first steps to troubleshoot cooling problems in my freezer?
Start by checking the power supply to ensure the refrigerator is plugged in. Next, inspect the temperature settings to confirm the freezer is set to 0°F (-18°C) or lower. Lastly, examine the door seals for damage that could allow warm air to enter.
When should I call a professional for repair?
You should seek professional help if symptoms persist after troubleshooting, if you notice frequent power cycling, displayed error codes, or signs of refrigerant leaks. Professionals can diagnose and address complex issues more effectively.
How can I clean the condenser coils in my Samsung RF28HMEDBSR?
To clean the condenser coils, unplug the refrigerator and locate the coils. Use a vacuum or brush to remove dust and debris. Ensure the coils are clean and allow the appliance to run for optimal cooling efficiency.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.