Have you ever stepped into the shower only to be greeted by a blast of cold water? If your Rheem Performance Plus water heater’s upper element light isn’t on, you might be facing this frustrating situation. It’s a common issue that can leave you scratching your head, wondering what went wrong.
Key Takeaways
- Upper Element Light Importance: The upper element light indicates the operational status of the Rheem Performance Plus water heater; when it’s off, it suggests potential heating issues that need attention.
- Common Causes for Light Failure: Key reasons for the upper element light being off include power supply problems, blown fuses, faulty reset buttons, wiring issues, and defective heating elements.
- Troubleshooting Steps: To diagnose the problem, check the power supply, inspect the upper heating element, and test the thermostat for functionality.
- Safety Precautions: Always turn off the power, wear protective gear, check for leaks, and follow manufacturer guidelines before inspecting or repairing the water heater.
- Regular Monitoring: Consistently monitoring the upper element light can help prevent unexpected cold showers and ensure efficient water heater operation.
Overview of Rheem Performance Plus Water Heater
The Rheem Performance Plus water heater offers efficient heating and reliability for home use. Known for its durability, it delivers hot water quickly and effectively. Many users appreciate its user-friendly design and easy maintenance features.
Key Features
- Energy Efficiency: This model boasts high energy efficiency ratings, helping you save on utility bills.
- Durable Materials: Constructed with robust components, it stands up to regular use and various water conditions.
- User Controls: Clear, accessible controls make adjusting the temperature straightforward.
Common Problems
Some common issues arise with the Rheem Performance Plus water heater, particularly with the upper heating element. If the upper element light is not on, your water heater may not function as expected. This lack of illumination indicates a potential malfunction that affects heating performance.
Troubleshooting Tips
If you notice the upper element light isn’t on, follow these steps:
- Check the Power Supply: Ensure the water heater is connected to a power source and the circuit breaker is not tripped.
- Inspect the Reset Button: Locate the reset button on the upper thermostat and press it. A click usually indicates it has reset.
- Examine the Wiring: Look for any loose or damaged wires connected to the upper heating element.
- Test the Heating Element: Use a multimeter to check for continuity in the heating element. If there’s no continuity, replacement is necessary.
Following these steps can help you identify the issue promptly and restore your water heater’s functionality.
Common Issues with Water Heater Lights
Water heater lights play a crucial role in indicating the operational status of your Rheem Performance Plus water heater. When these lights fail to illuminate, problems can arise, leading to unexpected cold showers.
Importance of Upper Element Light
The upper element light indicates whether the heating element is functioning correctly. When the light is on, it shows that the heater is heating water as expected. If the light isn’t on, it signals a potential issue that requires attention. Regularly monitoring this light can help prevent cold water surprises and ensure your heating system runs efficiently.
Reasons for Light Failure
Various factors can cause the upper element light to fail. Here’s a breakdown of common reasons:
- Power Supply Issues: If the heater isn’t receiving power, the light remains off. Check your circuit breakers and ensure the unit is plugged in properly.
- Blown Fuse: A blown fuse in the electrical panel can prevent the light from turning on. Inspect and replace any faulty fuses.
- Faulty Reset Button: The reset button may be tripped. Locate it on the water heater and press it to reset the system.
- Wiring Problems: Loose or damaged wiring can disrupt power flow to the light. Inspect the wiring for any visible issues or disconnections.
- Defective Heating Element: A defective upper heating element may fail to trigger the light. Testing the element with a multimeter can confirm if it’s working.
If you encounter issues with the upper element light, systematically check these potential causes. Addressing these issues early can prevent bigger problems and keep your water heater functioning effectively.
Troubleshooting Steps
Addressing issues with the upper element light of your Rheem Performance Plus water heater is essential for ensuring hot water availability. Follow these troubleshooting steps to identify and potentially resolve the problem.
Checking the Power Supply
Confirm the water heater’s power supply is functioning.
- Inspect the Circuit Breaker: Ensure the circuit breaker hasn’t tripped. If it has, reset it and check if the upper element light turns on.
- Examine the Power Connection: Check if the power cord is securely connected to the outlet. Loose connections can prevent the water heater from receiving adequate power.
- Test the Outlet: Use a multimeter to verify that the outlet is delivering electricity. If the outlet is faulty, consider consulting a qualified electrician.
Inspecting the Upper Element
The upper heating element requires thorough examination.
- Access the Element: Turn off the power to the water heater. Remove the access panel to reach the upper element.
- Check for Visible Damage: Look for signs of corrosion or burn marks. Damaged components may signal a need for replacement.
- Use a Multimeter: Measure the resistance of the heating element. A reading outside the normal range (10-30 ohms) indicates a defective element that requires replacement.
Testing the Thermostat
Testing the thermostat is crucial to determine its operation.
- Locate the Thermostat: It’s usually located near the upper heating element. Remove the access panel to gain access.
- Check for a Reset Button: If present, press the reset button. This can often restore functionality.
- Measure Voltage: Use a multimeter to check the voltage supply to the thermostat. If you don’t detect voltage, the thermostat might be faulty and require replacement.
By systematically following these steps, you can diagnose why the upper element light isn’t on and address the issue efficiently.
Safety Precautions
Ensuring safety during troubleshooting of the Rheem Performance Plus water heater is essential. Focus on these precautions before starting any inspection or repair.
- Turn Off Power: Always turn off the power supply to the water heater at the circuit breaker. This step prevents electrical shocks while you inspect or work on the unit.
- Use Protective Gear: Wear safety goggles and gloves. These items protect your eyes and hands from potential hazards during inspections.
- Check for Leakage: Before starting, inspect the area for any water leaks. If water is present, address the leaks before proceeding to avoid slips or electrical hazards.
- Follow Manufacturer Guidelines: Always refer to the user manual for specific safety instructions related to your model. These guidelines offer critical information tailored to your water heater.
- Avoid Working Alone: If possible, have someone nearby while you work. In case of an emergency, a second person can provide immediate help.
- Allow Components to Cool: After using the heater, wait for at least 30 minutes before touching any components. This cooling period helps prevent burns from hot surfaces.
- Use Tools Properly: Use appropriate tools such as multimeters and screwdrivers when inspecting electrical components. Improper tools can damage the unit or cause injury.
- Test Voltage Carefully: When measuring voltage, ensure your multimeter is set correctly to avoid damage to the meter and ensure accurate readings.
- Assess Condition of Wiring: Inspect the wiring for frays or corrosion. Damaged wiring poses a fire risk and should be addressed immediately.
Following these safety precautions can create a safer environment while troubleshooting your Rheem Performance Plus water heater and help prevent accidents.
Conclusion
Dealing with a Rheem Performance Plus water heater that isn’t heating can be frustrating. By understanding the importance of the upper element light and following the troubleshooting steps outlined, you can pinpoint the issue and get your hot water flowing again.
Remember to prioritize safety while inspecting your unit. Taking the time to check the power supply and components can save you from larger headaches down the road. With a little patience and the right approach, you’ll have your water heater back in tip-top shape before you know it. Stay proactive and enjoy the comfort of hot water whenever you need it.
Frequently Asked Questions
What causes cold water blasts while using a Rheem Performance Plus water heater?
When a sudden blast of cold water occurs, it may indicate that the upper heating element is not functioning. This could be due to a malfunctioning power supply, a blown fuse, or issues with the reset button or wiring. Check if the upper element light is illuminated to diagnose the issue.
Why is the upper element light not on?
The upper element light being off suggests a potential problem with the water heater. Common causes include power supply issues, a blown fuse, a defective reset button, faulty wiring, or a malfunctioning heating element. Systematic checks are needed to identify the exact cause.
How can I troubleshoot the upper heating element?
To troubleshoot, start by checking the power supply at the circuit breaker. Next, verify the power connection and test the outlet. Inspect the upper heating element for damage and use a multimeter to measure its resistance. If necessary, test the thermostat and reset button.
What safety precautions should I follow when troubleshooting?
Prioritize safety by turning off the power at the circuit breaker before starting any work. Use protective gear, check for leaks, and ensure you follow manufacturer guidelines. Work with a partner if possible, allow components to cool, and handle tools carefully.
How important is maintenance for my Rheem Performance Plus water heater?
Regular maintenance is crucial for optimal performance and longevity. Check for leaks, inspect the heating elements, and ensure proper electrical connections. Keeping the system in good condition prevents common issues like cold water blasts and enhances energy efficiency.

Jake Newman is Appliance Mastery’s expert on refrigeration and cooling systems. With over a decade of experience in the appliance repair industry and certification from NASTeC, Jake is a trusted source of knowledge for homeowners who want to troubleshoot and repair their fridges, freezers, and air conditioning units.