GE Dishwasher Control Panel Not Lighting Up

  • GE dishwasher control panel not lighting up is a common problem that can be caused by various factors.
  • The first thing to check is the power supply. Make sure the dishwasher is properly plugged in and the circuit breaker hasn’t tripped.
  • If the power supply is fine, then it could be a faulty control board. This will require professional repair or replacement.
  • Another possible cause is a malfunctioning door latch. If the door isn’t closing properly, it can prevent the control panel from lighting up.
  • Sometimes, simply resetting the dishwasher can solve the problem. Try unplugging it for a few minutes and plugging it back in.
  • If none of these solutions work, it’s best to call a professional technician to diagnose and fix the issue.

Are you dealing with a frustrating situation where your GE dishwasher control panel is not lighting up? We’ve all been there. You load up the dishwasher, press the start button, and…nothing happens. You try pressing different buttons, but still no response. It’s a common issue that can leave you feeling helpless and annoyed.

Not only is it inconvenient to not have your dishwasher working properly, but it can also be costly to constantly hand wash dishes or call in a repair technician. Plus, with our busy lives, who has time for that?

But fear not! There are several possible solutions to this problem, and we’re here to guide you through them step by step. So sit back, relax (or not, because dishes), and let’s dive into how to fix your GE dishwasher control panel.

The Quick Answer:

If you’ve noticed that the control panel on your GE dishwasher is not lighting up, it could be due to a power supply issue, faulty control board, broken wire connection, or worn-out touchpad. Before calling in a professional repair service, try troubleshooting steps such as checking the power source and resetting the dishwasher’s electronic control board.

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When did you first notice that the control panel on your GE dishwasher was not lighting up?


GE dishwashers are known for their reliability and high-quality performance. However, like any other appliance, they can develop problems over time. One common issue that homeowners face is when the control panel on their GE dishwasher stops lighting up. This can be frustrating because it prevents you from using your dishwasher effectively.

Possible Causes of Control Panel Not Lighting Up

There can be several reasons why the control panel on your GE dishwasher has stopped lighting up. Here are some possible causes:

  1. Power Supply Issue: One of the most common reasons for a non-functioning control panel is an electrical power supply issue. The dishwasher may not be receiving power from its outlet.
  2. Faulty Control Board: If the power supply is not the issue, then there might be a problem with the control board. Over time, the circuitry inside the board may get damaged or wear out.
  3. Broken Wire Connection: Another possible cause could be a broken wire connection between the control board and display module.
  4. Worn-Out Touchpad: It’s also possible that the touchpad has worn out due to prolonged use or exposure to moisture.

Troubleshooting Steps to Follow

If you have noticed that your GE dishwasher’s control panel is not lighting up, there are several troubleshooting steps you can follow before calling in a professional repair service. These steps include:

  1. Check Power Source: Ensure that your dishwasher is receiving power by checking if it’s plugged in properly or tripping of circuit breakers.
  2. Reset Dishwasher: Turn off and unplug your dishwasher for a few minutes before plugging it back in again. This will reset the dishwasher’s electronic control board.
  3. Check Wire Connections: Inspect the wire connections between the control panel and display module to ensure that there is no loose connection or broken wire.
  4. Clean Touchpad: Clean the touchpad of your GE dishwasher with a soft cloth dampened with a solution of warm water and mild dish soap. Avoid using harsh chemicals, which may damage the touchpad.

When to Call a Professional

If you have tried all these troubleshooting steps and your GE dishwasher’s control panel is still not lighting up, then it’s time to call in a professional repair service. Expert technicians have the necessary experience and tools to diagnose more complex issues such as faulty wiring or damaged control boards. They can also replace any defective parts with genuine GE replacement parts, ensuring optimal performance and longevity of your dishwasher.


A non-functioning control panel on your GE dishwasher can be frustrating, but it does not always mean that you need to replace the entire appliance. With some basic troubleshooting steps, you may be able to identify and fix the issue yourself. However, if these steps do not work, don’t hesitate to call in an experienced technician who can get your dishwasher up and running again in no time.

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Have you checked to see if the dishwasher is receiving power from its electrical outlet?

Checking for Power

First, check if the dishwasher is properly plugged in and that electricity is reaching it. If it’s not, try plugging it into another outlet.

If the dishwasher still doesn’t turn on, use a multimeter to test the power at the outlet. If there is no voltage, check the circuit breaker or fuse box to see if any circuits have tripped or blown.


Before attempting to inspect or repair electrical components of your dishwasher, always unplug it from the power source.

Have you tried resetting the dishwasher by turning off the power and then turning it back on again?

Resetting Your Dishwasher

To reset your GE dishwasher, locate its main electrical panel and switch off its circuit breaker. Wait for 5 minutes before switching it back on. Then, open and close the dishwasher door firmly to ensure that its latch engages properly.

If this trick works, your dishwasher will restart as usual.

Are any of the buttons on the control panel responding when you press them, even though they are not lit up?

Unresponsive Buttons

If some of your control panel buttons are not lighting up or responding when pressed, they may be faulty or stuck. Try cleaning them with a soft cloth moistened with rubbing alcohol.

Alternatively, remove and reinsert their connectors carefully to ensure they are correctly seated in their sockets. If none of these fixes work, replace those malfunctioning buttons.

Have you inspected the control panel for any signs of damage or wear and tear?

Damaged Control Panels

If your GE dishwasher’s control panel shows visible signs of wear and tear, such as cracks, dents, or scratches, it may need replacing.

You can order a new panel from GE or a reputable online retailer. Be sure to follow the manufacturer’s instructions on how to install the new panel carefully.

Have you consulted the user manual or contacted GE customer support for troubleshooting advice?

User Manual and Customer Support

Your GE dishwasher comes with a user manual that provides helpful troubleshooting tips and maintenance advice. Check it out before attempting any repairs.

If you’re still unsure about what’s wrong with your dishwasher or if you need more technical assistance, contact GE customer support. They’ll be happy to help you diagnose and fix the problem.

Is there any other unusual behavior or malfunctioning occurring with your GE dishwasher besides the control panel issue?

Other Malfunctions

If your GE dishwasher is behaving abnormally in addition to its control panel issue, such as making strange noises, leaking water, or not cleaning dishes properly, it may have other malfunctions that require fixing.

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Check for clogs in its drain hose or filters, worn-out spray arms or seals, faulty heating elements or pumps. If these issues persist after trying DIY fixes like cleaning them, consider calling an appliance repair professional.

Would you like a recommendation for a professional appliance repair service to diagnose and fix the problem with your GE dishwasher?

Professional Repair Services

If all else fails and you’re still experiencing issues with your GE dishwasher even after attempting DIY fixes and contacting customer support, it may be time to call in a professional appliance repair service.

Look for licensed and insured technicians who specialize in repairing dishwashers. They will diagnose the problem accurately and fix it efficiently without causing further damage to your appliance.

In conclusion, the issue of GE dishwasher control panel not lighting up could be caused by a faulty control board, loose wires, or a malfunctioning display. It is recommended to seek professional assistance for proper diagnosis and repair.

Frequently Asked Questions about GE Dishwasher Control Panel Not Lighting Up

Why are my GE dishwasher buttons not lighting up?
When the buttons on the dishwasher are unresponsive, it may indicate a problem with the micro switch in the door latch that prevents starting a wash cycle. To check if the micro switch is the issue, use a multimeter to test it for continuity. If the switch fails the test, it needs to be replaced.

How do I reset my GE dishwasher control panel?
To activate the service mode on your dishwasher, press and hold the Select Cycle button and the Start button for five seconds. To reset the dishwasher, press and hold the Select Cycle button for five seconds. This process was last updated on December 1, 2021.

Why won’t my dishwasher lights come on?
Before troubleshooting, examine the power source for the appliance. If the dishwasher is plugged into an outlet, test the outlet with another electronic device like a lamp. If the device doesn’t work, there may be an issue with the electrical connection. It’s worth inspecting the mains fuse in case it has tripped.

How do you reset a GE dishwasher that won’t start?
To reset your dishwasher, try pressing the “Start/Reset” button and waiting for 2 minutes. If this doesn’t work, you can perform a full reset by turning off the power to the unit at the circuit breaker or fuse box for 30 seconds. Once power is restored, the dishwasher should reset and work properly again.

What is the average lifespan of a GE dishwasher?
Based on responses from over 20 manufacturers, a dishwasher should last approximately 10 years. Consumer Reports members also report expecting a similar lifespan, but it’s important to note that this doesn’t guarantee a completely problem-free decade.

Is there a fuse on my GE dishwasher?
If your GE dishwasher isn’t starting and you’ve eliminated the door latch and door switch as potential culprits, the thermal fuse should be checked next. The thermal fuse’s purpose is to turn off the dishwasher when it becomes too hot. Occasionally, the fuse may blow, resulting in the dishwasher not starting. Checking the thermal fuse will help diagnose the issue.

Charlie Thomson

Charlie Thomson is Appliance Mastery's expert on laundry appliances. With a degree in mechanical engineering and over 8 years of experience in the appliance repair industry, Charlie is a go-to resource for homeowners who want to tackle common issues with their washing machines, dryers, and dishwashers.

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