Troubleshooting Whirlpool Washer Sensor Issues

Is your Whirlpool washer acting up? Specifically, is the sensor not working as it should? Don’t worry, you’re not alone. Many Whirlpool washer owners have experienced issues with the sensor, causing frustration and inconvenience. In this article, we’ll dive into the common reasons why your Whirlpool washer sensor might not be working and provide you with some troubleshooting tips to help you get it back up and running smoothly. So, if you’re tired of dealing with a malfunctioning sensor, keep reading to find out how to fix the issue and get your laundry routine back on track.

Common Reasons for Whirlpool Washer Sensor Issues

If you’re facing problems with the sensor on your Whirlpool washer, you’re not alone. Many Whirlpool washer owners encounter issues with the sensor not working properly. Understanding the common reasons behind these problems can help you diagnose and resolve the issue quickly.

Here are some common reasons for Whirlpool washer sensor issues:

  1. Sensor obstruction: One of the primary reasons the sensor may not be working is due to an obstruction. Over time, dust, lint, or other debris can accumulate around the sensor, preventing it from accurately detecting the laundry’s weight or water level. Regular cleaning of the sensor area can help prevent such issues.
  2. Loose or damaged wiring: Another common cause of sensor problems is loose or damaged wiring. Vibrations and movements during the wash cycle can loosen the wiring connections, leading to poor sensor performance. Carefully inspect the wiring connections around the sensor and ensure they are secured and undamaged.
  3. Faulty sensor module: In some cases, the sensor module itself may be faulty. This can happen due to manufacturing defects or wear and tear over time. If you’ve ruled out other potential causes and are still experiencing sensor issues, it may be necessary to replace the sensor module.
  4. Power fluctuations: Fluctuations in power supply can also impact the performance of the sensor. Sudden power surges or voltage drops can disrupt the sensor’s calibration and cause it to malfunction. Using a surge protector or stabilizer can help protect your washer from such power fluctuations.

Remember, troubleshooting and resolving sensor issues may require technical knowledge and expertise. If you’re unsure about performing any repairs or replacements yourself, it’s recommended to seek professional assistance. By addressing these common reasons for Whirlpool washer sensor issues, you can get your washer back up and running smoothly again.

Now that you understand the common reasons behind Whirlpool washer sensor issues, let’s move on to the next section that covers troubleshooting tips for resolving these problems.

Troubleshooting Steps for Whirlpool Washer Sensor Problems

If you’re experiencing issues with your Whirlpool washer sensor, don’t worry. You can try some troubleshooting steps to resolve the problem. Here are a few things you can try:

  1. Checking for Obstruction – Start by examining the sensor area for any obstructions. Make sure there are no objects blocking the sensor or interfering with its operation. Clear away any dirt, lint, or debris that may be obstructing the sensor.
  2. Inspecting Wiring Connections – Loose or damaged wiring connections can also cause problems with the washer sensor. Check the wiring harness and connectors to ensure they’re securely connected and free from any damage. If you notice any loose or frayed wires, you may need to repair or replace them.
  3. Resetting the Sensor – Sometimes, resetting the sensor can help resolve the issue. Locate the sensor module, usually located near the control board, and unplug it for a few minutes. Afterward, plug it back in and see if the sensor starts working again.
  4. Checking for Power Fluctuations – Power fluctuations can affect the operation of the sensor. Ensure that your washer is properly connected to a stable power source and consider using a surge protector to prevent any electrical issues.

Remember, if you’re not comfortable performing these troubleshooting steps, it’s always best to seek professional assistance. A qualified technician will have the expertise to diagnose and fix any sensor-related problems with your Whirlpool washer.

By following these troubleshooting steps, you can often identify and resolve common sensor issues with your Whirlpool washer. If the problem persists or if you’re unsure about any of the steps, it’s recommended to reach out for professional help. Keep your washer running smoothly and efficiently by addressing sensor problems promptly.

How to Clean the Whirlpool Washer Sensor

If you’re experiencing issues with your Whirlpool washer sensor not working properly, cleaning the sensor might help resolve the problem. Over time, dirt, debris, and detergent residue can accumulate on the sensor, affecting its functionality. Here’s how you can clean the Whirlpool washer sensor:

1. Disconnect the power: Before performing any maintenance on your washing machine, it’s important to ensure your safety. Start by disconnecting the power supply to the washer. This will prevent any accidents from occurring.

2. Locate the sensor: The sensor is typically located inside the washer, near the drum or on the back wall. Refer to your owner’s manual for the exact location of the sensor in your specific model.

3. Remove any obstructions: Check for any visible obstructions around the sensor. This could include lint, debris, or clothes that might have gotten stuck. Clear them away gently, taking care not to damage the sensor or any surrounding components.

4. Clean the sensor: Use a soft cloth or sponge soaked in warm water to clean the sensor surfaces. Avoid using abrasive cleaners or scrub brushes, as they can cause damage. Gently wipe away any dirt or residue, ensuring that it is completely removed.

5. Inspect the wiring connections: While you’re cleaning the sensor, it’s also a good idea to inspect the wiring connections. Make sure they are securely attached and free from any corrosion. If you notice any loose connections or damage, consider contacting a professional for further assistance.

6. Reassemble and test: Once you’ve finished cleaning the sensor and inspected the wiring connections, carefully reassemble any components you may have removed. Reconnect the power supply and run a test cycle to check if the sensor is working properly.

Remember, if you are unsure about any step or if the problem persists after cleaning the sensor, it’s best to seek professional assistance. They can diagnose the issue accurately and provide appropriate solutions to get your Whirlpool washer up and running smoothly again.

Cleaning the Whirlpool washer sensor regularly not only helps prevent issues, but it also promotes optimal performance and extends the lifespan of your appliance. So, make it a part of your regular maintenance routine to keep your washer in top condition.

Replacing the Whirlpool Washer Sensor

If you have tried troubleshooting your Whirlpool washer sensor and it still doesn’t seem to be working properly, it may be time to consider replacing the sensor. While this task may seem daunting, it is actually quite manageable with a little guidance. Follow these steps to replace the sensor and get your washer back up and running smoothly.

1. Disconnect the Power: Before you begin any work on your washer, always disconnect the power to ensure your safety. Unplug the washer from the electrical outlet or switch off the circuit breaker that powers it.

2. Locate the Sensor: The sensor is usually located near the tub of the washer and can be found by referring to the user manual or looking for a small component with wiring connections.

3. Remove Obstructions: Clear any obstructions around the sensor that may prevent easy access. This could include components or debris that are blocking your path to the sensor.

4. Unplug the Wiring Connections: Carefully unplug the wiring connections from the sensor. Take note of how they are connected so that you can properly reconnect them later.

5. Remove the Old Sensor: Using a screwdriver or appropriate tool, remove the screws or fasteners that secure the old sensor in place. Once the sensor is loose, carefully remove it from its housing.

6. Install the New Sensor: Take your new sensor and position it in the housing where the old sensor was removed. Use the screws or fasteners to secure it in place.

7. Reconnect the Wiring: Referencing the notes you made earlier, reconnect the wiring connections to the new sensor. Ensure that the connections are secure and snug.

8. Reassemble and Test: Put everything back together by following the previous steps in reverse order. Once everything is reassembled, plug your washer back in or switch on the circuit breaker. Run a test cycle to ensure that the new sensor is functioning properly.

Remember, if you are unsure about any step in the process or if the problem persists even after replacing the sensor, it is best to seek professional assistance. Replacing the sensor is an important task to maintain the optimal performance and lifespan of your Whirlpool washer.

Tips for Preventing Whirlpool Washer Sensor Issues

To ensure smooth operation and avoid sensor issues with your Whirlpool washer, there are a few simple steps you can take. By following these tips, you’ll not only prevent potential problems but also extend the lifespan of your washer. Here’s what you need to do:

  1. Regularly clean the sensor: Over time, the sensor in your Whirlpool washer can get dirty, which can affect its accuracy and performance. Make it a point to clean the sensor periodically to remove any dirt, lint, or residue buildup. Refer to your washer’s user manual for specific instructions on how to clean the sensor.
  2. Avoid overloading the washer: Overloading your washer not only puts a strain on the motor and other components, but it can also affect the accuracy of the sensor. Follow the recommended load capacity guidelines provided by Whirlpool to ensure that your washer is not overloaded.
  3. Use the right amount of detergent: Using too much detergent can lead to excessive suds, which can interfere with the sensor’s operation. On the other hand, using too little detergent may not provide effective cleaning. Follow the detergent guidelines provided by Whirlpool to ensure the correct amount is used.
  4. Maintain a balanced load: Ensure that your washer is always balanced before starting a cycle. An unbalanced load can cause unnecessary vibrations and movements during the wash, which can potentially affect the sensor’s performance.
  5. Avoid slamming the washer door: While it may seem harmless, slamming the washer door can cause vibrations that may impact the sensor. To prevent any potential problems, handle the door gently and close it without excessive force.

By following these preventive measures, you can minimize the risk of sensor issues with your Whirlpool washer. Remember to regularly clean the sensor and maintain proper usage to ensure optimal performance. However, if you continue to experience problems or are unsure about troubleshooting, it is recommended to seek professional assistance.


By following the troubleshooting steps provided in this article, you can address Whirlpool washer sensor problems effectively. Cleaning the sensor and replacing it, if necessary, can help restore its functionality. Additionally, implementing preventive measures, such as regular sensor cleaning, avoiding overloading the washer, using the correct amount of detergent, maintaining a balanced load, and gently closing the washer door, can minimize the occurrence of sensor issues in the future. Remember, taking care of your washer and being mindful of its operation can go a long way in ensuring optimal performance. However, if problems persist, it is advisable to seek professional assistance. With these tips and strategies, you can keep your Whirlpool washer running smoothly and efficiently for years to come.

Frequently Asked Questions

Q: How can I troubleshoot sensor problems in my Whirlpool washer?

A: Start by cleaning the sensor with a soft cloth and mild detergent. If the sensor continues to malfunction, consider replacing it.

Q: How can I prevent sensor issues in my Whirlpool washer?

A: Regularly clean the sensor to remove any debris or buildup. Avoid overloading the washer and use the correct amount of detergent. Maintain a balanced load and avoid slamming the washer door.

Q: What should I do if the sensor problems persist?

A: If troubleshooting steps don’t resolve the issue, it’s best to seek professional assistance to diagnose and fix the problem effectively.

Charlie Thomson is Appliance Mastery's expert on laundry appliances. With a degree in mechanical engineering and over 8 years of experience in the appliance repair industry, Charlie is a go-to resource for homeowners who want to tackle common issues with their washing machines, dryers, and dishwashers.

Troubleshooting a Maytag Washer That Won't Start Wash Cycle

Leave a Comment

Send this to a friend