Why Your Maytag Dryer Isn’t Spinning: Troubleshooting Guide & Contacting Maytag Support

Ever found yourself staring at your Maytag dryer, wondering why it’s not spinning? It’s a common head-scratcher that can throw a wrench in your laundry routine. Imagine tossing in a load of clothes, only to realize that your dryer is playing a game of freeze tag with your garments. Frustrating, right?

Check the Power Source

If your Maytag dryer is not spinning, the first step is to Check the Power Source. Here’s what you can do:

  • Ensure the dryer is plugged in securely.
  • Look for any blown fuses or tripped circuit breakers in your home.
  • Test the outlet with another device to verify if it’s supplying power.

Remember, addressing power issues can often resolve dryer spinning problems swiftly.

Inspect the Drive Belt

When your Maytag dryer is not spinning, another common culprit can be a worn or broken drive belt. This essential component is responsible for rotating the drum. Here’s how to inspect the drive belt:

  • Unplug the dryer and locate the belt by removing the front panel.
  • Check the belt for signs of wear, cracks, or fraying. A damaged belt will need to be replaced.
  • Ensure the belt is properly aligned on the pulley and motor shaft. If it has slipped out of place, realign it correctly.

A faulty drive belt can prevent the drum from spinning effectively, causing laundry woes. Remember to consult your Maytag dryer’s manual for specific instructions on accessing and examining the drive belt.

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Examine the Drum Roller

When your Maytag dryer is not spinning, one component to inspect is the drum roller. Over time, these rollers can wear out and cause the drum to have difficulty rotating. Here’s how to examine the drum roller:

  • Unplug your dryer before starting any inspection or maintenance to ensure safety.
  • Locate the drum roller: This part is typically found behind the dryer’s drum and provides support for the drum as it rotates.
  • Visually inspect the drum roller for any signs of damage, such as wear and tear, cracks, or misalignment.
  • Check for smooth rotation of the drum roller. It should move freely without any resistance.
  • Replace the drum roller if you notice any damage or if it’s not rotating smoothly. Refer to the Maytag dryer manual for specific instructions on replacement.

Keep in mind that a faulty drum roller can be a common reason why your Maytag dryer is not spinning properly. Regular inspection and maintenance can help prevent issues and keep your dryer running smoothly.

Test the Motor

When your Maytag dryer is not spinning, one of the potential causes could be an issue with the motor. The motor plays a crucial role in driving the drum’s rotation, so testing it can help pinpoint the problem. Here’s how to go about it:

  • Unplug the dryer: Before you begin any testing, ensure your safety by disconnecting the dryer from the power source.
  • Locate the motor: The motor is typically found near the bottom of the dryer. You may need to remove some panels to access it easily.
  • Inspect for signs of damage: Check the motor for any visible damage, such as frayed wires or burnt-out components.
  • Test the motor’s functionality: You can use a multimeter to check if the motor is receiving power and if it’s functioning correctly.
  • Listen for unusual sounds: Run a quick test cycle and listen for any unusual noises coming from the motor. Unusual sounds could indicate a malfunction.
  • Consult a professional if needed: If you’re not comfortable testing or troubleshooting the motor yourself, it’s best to seek assistance from a qualified technician.

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Contact Maytag Customer Support

If troubleshooting hasn’t solved the issue, reaching out to Maytag Customer Support could be the key. Here’s how to get in touch:

  • Look for contact information on the Maytag website.
  • Prepare your model number and serial number before the call.
  • Describe the issue clearly to the representative.

Remember, Maytag experts are there to help you troubleshoot and find a solution.


If you’ve tried the troubleshooting steps and your Maytag dryer still isn’t spinning, it’s time to reach out to Maytag Customer Support. Make sure to have your model and serial numbers ready when you contact them. The experts at Maytag are there to help you find a solution to get your dryer back up and running smoothly. Don’t hesitate to get in touch with them for personalized assistance.

Frequently Asked Questions

Where should I contact if my Maytag dryer is not spinning after troubleshooting?

Contact Maytag Customer Support for further assistance by visiting the Maytag website. Ensure you have the model and serial numbers of your dryer ready, and describe the issue clearly to the representative. Maytag experts are available to help troubleshoot and resolve the problem.

Charlie Thomson is Appliance Mastery's expert on laundry appliances. With a degree in mechanical engineering and over 8 years of experience in the appliance repair industry, Charlie is a go-to resource for homeowners who want to tackle common issues with their washing machines, dryers, and dishwashers.

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